Are Travel Agents Free to Use? Here’s the Honest Truth.
- Annie Mills
- Feb 8
- 2 min read
Updated: May 6
“Wait… do I have to pay to use a travel agent?”
If you’ve ever thought that — you’re not alone.
A lot of people assume that using a travel agent means paying extra fees, getting upsold, or losing the control and flexibility you get from booking online.
But the truth? It’s the opposite.

So, are travel agents free to use?
Yes — in most cases, yes!
When you book a holiday through me, you don’t pay anything extra for my time, research, or recommendations.
That’s because travel agents are usually paid a commission by the tour operator, cruise line, hotel, or package provider — not by you.
So whether you book that trip direct, or through me — the price can be the same. But with me, you get:
A real human to do the research and legwork
Insider tips and supplier relationships
Support before, during, and after you travel
Tailored recommendations (no scrolling for hours!)
And I’ll always be honest if I can’t beat a price — I’ll tell you, no pressure.
Why wouldn’t you just book it yourself then?
Of course you can book online. But if your trip matters (and most of them do), there’s huge value in having someone who:
Knows what’s worth the money — and what’s not
Can find hidden gems or exclusive perks
Spots the red flags in reviews and dodgy T&Cs
Has your back if flights are delayed, hotels overbooked, or plans change
Think of me like your personal travel PA. You’re still in charge. You still get to choose. But I do the hard part so you can enjoy the fun.
What about big, complex, or luxury trips? That’s where using a travel agent really pays off.
If you’re planning:
A honeymoon
A multi-stop adventure
A bucket-list birthday
A group trip or cruise
Or just a high-value holiday you want done right
…then booking through an expert means less stress, more confidence, and zero DIY overwhelm.
Plus, I often throw in bonus tips, upgrades, and thoughtful extras my clients love — like airport lounges, romantic touches, or room recommendations you’d never spot online.
Final Word: You’re Not “Bothering Me” — You’re My Dream Client
Some people say “I didn’t want to waste your time if I could book it myself…”
But here’s the thing: I want to help. I built Monty & Mills for people just like you — busy, brilliant people who want epic trips, without the headache. So yes — travel agents are usually free to use.
And when you find the right one? We’re worth our weight in upgrades.
Ready to plan your next trip the smarter way?
Drop me a message, and let’s chat about what you’ve got in mind — no pressure, no cost, just personal service from someone who loves this stuff!
Annie x
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